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Refund policy
Return & Refund Policy
Return window: 60 days from delivery.
Condition: Items must be unused, in original packaging, including all accessories (packing cubes, straps, labels).
How to return: Email contact@trekarius.com with your order number and reason for return.
Return costs: Customer pays return shipping unless the item is faulty.
Refund timing: 5–7 business days after inspection.
Exclusions: Used items, damage from misuse, and final-sale items are not eligible for return.
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